Returns, Exchanges & Shipping
If for any reason you are not satisfied with your order, you can return or exchange your piece within 14 days of receiving it. Please email at firstname.lastname@example.org. Be sure to include your order number in the subject of your email.
All items must be returned in new, unworn condition and must include original packaging.
Kat Cadegan Jewellery reserves the right to refuse products that have been worn, used, altered or are considered to no longer be in new condition.
Original Shipping charges are non-refundable. The cost to return an item for refund is the responsibility of the purchaser.
Items purchased from an outside retailer must be returned directly to the retailer. We only handle returns of purchases from katcadegan.com and direct sales at shows/markets.
We use Canada Post for all of our shipments. Within Canada, you will have the option at checkout for either $4 regular mail or $15 Express Post.
If you choose $4 regular mail, it must be noted that Kat Cadegan Jewellery will not be held liable for lost, damaged or delayed parcels. We strongly recommend the use of express post which comes with both tracking and insurance.
International Orders are shipped priority mail for $15