Frequently Asked Questions

No, our jewellery does not contain nickel. Legally, the term ‘sterling silver’ means 92.5 % pure silver and then 7.5% ‘other metals’ which is why there is sometimes nickel in sterling silver. Kat Cadegan sterling silver is an alloy of 92.5% pure silver and 7.5% copper.

We only do repairs on Kat Cadegan Jewellery. If the repair is the result of a defect, KCJ will cover the cost of shipping/repairing. If the repair is the result of wear and tear/ damage, the customer is responsible for shipping and repair costs. We reserve the right to determine if the repair is the result of damage vs defect.

Repairs on evaluated on an individual basis.For repair inquiries, please email Please be sure to include a photo of the damaged product and proof of purchase.Repairs will take 1-2 weeks to complete depending on the nature/complexity of the repair.

Not to worry- send us a picture of the earring you have and we will gladly make you the mate. Replacement earrings are 50% of the retail price. Please send your lone earring photo to

While we always recommend popping into a jewellery store for the most accurate fit, this is a great option if that is not possible. However, if that is not an option, follow the link here.

Our complimentary rings sizer are available free of charge.